Frequently Asked Questions: Bepanthen Ointment

    Q1: What is Bepanthen Ointment used for?

    Bepanthen Ointment is used for:

    • Prevention & treatment of nappy (diaper) rash
    • Caring & treatment of sore/cracked nipples, for breastfeeding mothers
    • Dry, chapped and cracked skin
    • Minor skin injuries such as minor burns & wounds
    Q2: How does Bepanthen work?

    Bepanthen works in a combination of 2 ways:

    • Protection - The ointment dosage form of Bepanthen is able to form a long-lasting breathable barrier protecting against irritants while maintaining skin moisture.
    • Gentle healing - Dexpanthenol penetrates deeply into the skin and is converted into pantothenic acid (vitamin B5) which facilitates the natural skin healing process
    Q3: How to Use Bepanthen Ointment?
    • Infant care: At each nappy (diaper) change, spread Bepanthen Ointment over your baby’s bottom and groin after cleaning these areas thoroughly with water.
    • Nursing mothers: Apply Bepanthen Ointment to the nipples after each breastfeeding. It is recommended to clean the breast before each breastfeeding.
    • Damaged skin: Apply once daily or more, as needed.
    Q4: What dosage forms are good for treating diaper rash?

    Here are the key considerations when selecting a product dosage form for prevention and treatment diaper rash where Bepanthen® Ointment scores ALL of the below:

    • Proven clinically effective and safe for babies
    • Increases natural protection of the skin
    • Maintains maximumly the skin moisture level
    • Contains ingredients that are listed as safe and useful
    • Does not contain unnecessary ingredients
    • Does not contain potentially toxic ingredients (including ingredients that have not been recorded for safety)
    • Does not contain ingredients that can cause sensitive reactions such as fragrances
    • Does not contain antiseptics or preservatives
    • Convenient to use

    References:
    Expert Panel. 2012. London, UK
    Bepanthen RWE.

    Q5: How often can Bepanthen Ointment be used?

    Bepanthen Ointment does not contain added colorants, fragrances, or preservatives. It may be used as often as needed.

    Reference: Local Bepanthen Ointment Product Information leaflet

    Q6: Who can safely use Bepanthen Ointment?

    Bepanthen Ointment is a gentle product and does not contain added colorants, fragrances, or preservatives, it is safe for use even by infants. Bepanthen Ointment is for external use only.

    Reference: Local Bepanthen ® Ointment Product Information leaflet

    Q7: Is Bepanthen ® ointment suitable for G6PD deficiency children?

    Bepanthen Ointment does not contain components which those with G6PD deficiency cannot tolerate. Please consult your healthcare professional for more information.

    Q8: Is it safe to use Bepanthen Ointment on the genital area of infants/children?

    Bepanthen Ointment can be applied externally on skin at the genital/groin area of infants or children to protect against irritants.

    Q9: Can I use Bepanthen Ointment on the face/face of my baby?

    Bepanthen Ointment can be used for dry, chapped and cracked skin. It is recommended to apply only a thin layer of Bepanthen Ointment especially on the face apply when your baby is sleeping and have your baby wear mittens or gloves to avoid accidental ingestion. Please consult your doctor or pharmacist for further information.

    Q10: What should I do if the rash does not improve after the application with Bepanthen Ointment?

    Mothers/Caregivers are advised to frequently change diapers every 2-3 hours or if the diapers are soiled. Prior to changing the infant, clean the area (genitals & buttocks) with clean water using a soft gentle cloth, avoid rigorous rubbing or excessive use of wet wipes especially if the infant is sensitive to the material. 
    After cleansing, apply Bepanthen Ointment to protect the baby’s skin. If symptoms persist or worsen, please consult your healthcare professional.